Fundraising FAQs
Everything you need to know about fundraising with MacMillan's
For Participants
When and How will I receive my order?
Each organization is assigned a delivery date, which is approximately 3–4 weeks following the order deadline. This should be communicated to you by the organization in advance. All orders over 150 items will be individually packaged per customer and delivered to the organization.
How can I easily refer a friend or family member?
We are an environmentally conscious company and encourage participants to go paperless when possible. You can easily share your fundraising link with friends and family via email, text, or social media.
Will I have to pay for shipping?
No shipping fees are required for deliveries to the organization.
Can I order more after the fundraiser is over?
Yes. If you'd like to order more, please contact us and we'd be happy to connect you with another organization fundraising in your area, so you can keep enjoying our products while supporting others in your community.
For Organizations
How do we get started?
Once you register and select your chosen delivery date we will send you a 'Welcome Package' email confirming the date and all the details you need to run a successful fundraiser.
When is the deadline and delivery date?
The delivery date is agreed upon once registration is complete. The deadline for orders will be set 3–4 weeks prior to the delivery date.
Can we see how our campaign is progressing?
Using the coordinator's email address you can access your organization's sales through the Coordinator's Portal at any time.
Do we have to organize and distribute orders when delivered?
Orders over 150 items will be individually labeled and sorted by participant and will include a list of their orders. This should make for easy distribution.
What profits can we expect and when will we receive payment?
Our Fundraising Program offers the following base profit structure: 0–100 items: 20%, 101–300 items: 25%, 301–749 items: 30%, 750+ items: 35%. Additionally, we provide rebates: 2.5% rebate on sales of $5,000+ and 5% rebate on sales of $12,500+. Our driver will have your cheque and official invoice on delivery day!